PERSONAL & ORGANISATIONAL DEVELOPMENT

APPRAISAL SKILLS

Performance Management
Appraisal and the Appraisal interview

How to make an Appraisal System deliver its objectives and add value for stakeholders.

Overview:
This programme looks at Performance Management and the role of appraisal, or performance development reviews and their role in adding significant value to an organisation.

Lack of clarity about where the appraisal process fits in to the performance management system, poor or inadequate training for appraisers and appraisees and unreal expectations or commitments about personal development can all spell the death knell for the appraisal process in an organisation, leaving people de-motivated and under-valued and performance suffering. Conversely, a well structured programme with commitment from top management, clarity and accountability on roles and responsibilities, comprehensive skills training with open two way communication as well as a consistent approach across an organisation will deliver enormous measurable organisational benefits.

Who should attend?
People in organisations who have a responsibility for appraisal and the development of performance management.

Course Duration
2 days. This course is run both as an in-company and open programme.

Course Objectives:

To enable delegates:-

To be clear about what an appraisal process is and its organisational position
To clarify organisational and team objectives and measures
To understanding the stages of the appraisal process
To understand the issues around ratings, appraisal related pay, career planning
To set clear objectives for the appraisal interview
To set and agree performance standards
SMART objectives
Interpersonal skills in appraisal including:-
praising
criticism
questioning
listening
Assertiveness
summarising
giving feedback
To know how to handle difficult people
To practice skills and gain confidence with role plays and case studies
Mike Barnett Human Resources,    Telephone & Fax: 01430 425931    Mobile: 07863325805    Email: infohrweb.co.uk
Mike Barnett Human Resources is a trading arm of Human Resources Interim and Consultancy Services Ltd.