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To understand how to cost absence and to be aware of methods for measuring, analysing and understanding the underlying causes of absence levels. |
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To appreciate why clarity about roles and responsibilities is so important |
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To examine absence management policies and procedures |
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To appreciate the need for accurate employee records |
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To have a good view of the various methods available for managing absence |
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To understand the seven step approach to successful absence management |
In addition the following areas will be covered:- |
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Handling short and long term absences |
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The role of Occupational Health |
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The role of Rehabilitation |
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The law covering the Disability Discrimination Act, Health and safety, Unfair Dismissal and Contract Frustration, Harassment and Dignity |
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Stress cases |
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Sick notes |
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Return to work interviews and self-certification |