The New Supervisor and Team Leader programme - CLICK HERE
Research as well as everyday experience shows that the behaviour of the front line manager is a critical factor in developing organisational commitment. The higher the employees rate their first line manager in terms of the way they are managed as people, the more satisfied and committed they will be. This in turn results in higher performance. This program focuses on the critical managerial and interpersonal skills needed by front-line management to get the best out of their teams and to deliver enhanced performance.